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Log Activity via Microsoft Teams

  • November 11, 2024
  • 1 reply
  • 136 views

clingley
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Similar to the Gainsight and Zoom integration that allows you to log Activities directly to a customer from a Zoom Meeting, is there an integration like this with Microsoft Teams? 

Best answer by Mdsingh

Hello @clingley

Thanks for reaching out. Gainsight does not currently offer an integration with Microsoft Teams that allows you to log Activities directly to a customer from a Teams meeting, similar to the integration available with Zoom.

The Gainsight Sally bot can be added to Microsoft Teams to access Gainsight-related information, but it does not include the capability to log Activities directly from a Teams meeting.

 

Thanks, 

Mudita 

1 reply

Mdsingh
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  • Gainsight Employee ⭐️
  • Answer
  • November 12, 2024

Hello @clingley

Thanks for reaching out. Gainsight does not currently offer an integration with Microsoft Teams that allows you to log Activities directly to a customer from a Teams meeting, similar to the integration available with Zoom.

The Gainsight Sally bot can be added to Microsoft Teams to access Gainsight-related information, but it does not include the capability to log Activities directly from a Teams meeting.

 

Thanks, 

Mudita