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Production Release date is May 23!





Customer webinars:




  • May 24 Wed. 8am - 9:30 PT - focus on Adv. Outreach & Email Template updates -- reg link 

  • May 25 Thurs. 8am - 9:30 PT - focus on Scorecards 2.0, Timeline, and everything else -- reg link 


Enhancement and new feature highlights (this is not a complete list):




  • Configure Multiple Scorecards for Accounts and Relationships (8-min. video on Scorecards 2.0)

  • View your Gainsight data in the new Gainsight 360



  • Schedule a series of related survey emails with Advanced Outreaches (10-min. video)

  • Access Timeline from the CTA detail view, and create to-do tasks directly from the 360 Timeline

  • Configure multiple Relationship 360 layouts

  • Gainsight Bulk API to load data into standard objects

  • Cross-org migration improvements, including more asset types that can be migrated, and ability to re-run migration jobs, and download a changeset file

  • Formula Builder integration with Bionic Rules
*If your org(s) receives automatic upgrades, you can expect to see the 5.6 release enhancements in your orgs on the dates noted above. For questions or changes to your opt-out status, please contact support@gainsight.com. You can also read more about Gainsight's Upgrade Process.





We will email you with detailed release notes in the coming weeks.
Hi Lila! Will you be emailing the Release Summary to Admins soon?  Looking forward to exploring new features!
Hi Kate,





We post and email the published release notes out on the day of the release (May 23). I'll also have a few short videos specifically on Scorecards 2.0 and Adv. Outreaches ready in a few days. If you can, I recommend registering for the webinars next week too!
Awesome, I'm already registered! 🙂
Katie, just fyi, I added links to the quick Scorecards 2.0 and Adv. Outreaches videos above.

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