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May Release is Live!

  • May 23, 2017
  • 5 replies
  • 38 views
lila_meyer
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The 5.6 May release of Gainsight is live in your orgs! Below are some resources to help you learn about the new features:

Customer webinars: (for Gainsight Admins)
  • May 24 Wed. 8am - 9:30 PT - focus on Adv. Outreach & Email Template updates -- reg link 
  • May 25 Thurs. 8am - 9:30 PT - focus on Scorecards 2.0, Gainsight 360, Timeline, Rules Engine, Bulk API -- reg link 
Docs and videos:
Lila Krutel, Dir. Global Education Services
    lila_meyer

    5 replies

    lane_h
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    • lane_h
    • Helper ⭐️
    • May 23, 2017
    Hi Lila, I think I found a bug. Where is the right place to report the bug? Here or in a Support ticket?
    Director of CX and Scale Programs
    lila_meyer
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    • lila_meyer
    • Author
    • Gainsight Employee ⭐️⭐️⭐️
    • May 23, 2017
    Hi Lane, if you think you've encountered a bug, the best route is to email or file a ticket with support so they can triage it efficiently. For questions about intended functionality, or help with specific use cases, you can post to the Community. Thanks!
    Lila Krutel, Dir. Global Education Services
    lane_h
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    • lane_h
    • Helper ⭐️
    • May 23, 2017
    Thanks Lila! I shot a ticket off to support. There is some weird functionality in the Gainsight 360 being able to view everything in the reports.
    Director of CX and Scale Programs
    alex_legay
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    • alex_legay
    • Helper ⭐️⭐️⭐️
    • May 25, 2017
    Hi Lila,

    Will the recorded webinars be added here in case someone misses them?
    jason_knape
    lila_meyer
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    • lila_meyer
    • Author
    • Gainsight Employee ⭐️⭐️⭐️
    • May 25, 2017
    Hi Alex, The recorded webinars are available on Gainsight Go. For anyone who registered for the sessions, you'll also receive them by email along with related resources.
    Lila Krutel, Dir. Global Education Services
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