Skip to main content
lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
May 23, 2017

May Release is Live!

  • May 23, 2017
  • 5 replies
  • 72 views
The 5.6 May release of Gainsight is live in your orgs! Below are some resources to help you learn about the new features:

Customer webinars: (for Gainsight Admins)
  • May 24 Wed. 8am - 9:30 PT - focus on Adv. Outreach & Email Template updates -- reg link 
  • May 25 Thurs. 8am - 9:30 PT - focus on Scorecards 2.0, Gainsight 360, Timeline, Rules Engine, Bulk API -- reg link 
Docs and videos:

      5 replies

      lane_h
      lane_h
      Helper ⭐️
      May 23, 2017
      Hi Lila, I think I found a bug. Where is the right place to report the bug? Here or in a Support ticket?
      Director of CX and Scale Programs
      lila_meyer
      lila_meyerAuthor
      Gainsight Employee ⭐️⭐️⭐️
      May 23, 2017
      Hi Lane, if you think you've encountered a bug, the best route is to email or file a ticket with support so they can triage it efficiently. For questions about intended functionality, or help with specific use cases, you can post to the Community. Thanks!
      Lila Krutel, Dir. Global Education Services
      lane_h
      lane_h
      Helper ⭐️
      May 23, 2017
      Thanks Lila! I shot a ticket off to support. There is some weird functionality in the Gainsight 360 being able to view everything in the reports.
      Director of CX and Scale Programs
      alex_legay
      alex_legay
      Helper ⭐️⭐️⭐️
      May 25, 2017
      Hi Lila,

      Will the recorded webinars be added here in case someone misses them?
        lila_meyer
        lila_meyerAuthor
        Gainsight Employee ⭐️⭐️⭐️
        May 25, 2017
        Hi Alex, The recorded webinars are available on Gainsight Go. For anyone who registered for the sessions, you'll also receive them by email along with related resources.
        Lila Krutel, Dir. Global Education Services
        Terms & ConditionsAccessibility statement