Question
Merge Accounts in Salesforce
Hi,
I have a question regarding the merge operation in SF.
Let's say I have 2 accounts in SF while only one of them has a record in GS, meaning only one of them has a Customer Info record related to it.
The 2 records in SF are duplicate records so we want to merge them.
What will happen in GS as a result?
I can see in the Data Anomalies section that right now I have some accounts that have multiple Customer Info records and this is because of the merge.
Do you know why is that?
Thanks!
I have a question regarding the merge operation in SF.
Let's say I have 2 accounts in SF while only one of them has a record in GS, meaning only one of them has a Customer Info record related to it.
The 2 records in SF are duplicate records so we want to merge them.
What will happen in GS as a result?
I can see in the Data Anomalies section that right now I have some accounts that have multiple Customer Info records and this is because of the merge.
Do you know why is that?
Thanks!