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Multiselect Field to SFDC Field - Rule Error: INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST:bad value for restricted picklist field

  • December 9, 2020
  • 3 replies
  • 455 views
andreammelde
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We have a rule that is supposed to sync a multi-select field on the company object to a corresponding field in SFDC on the accounts, yet we keep getting the below error:

INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST:bad value for restricted picklist field

 

I confirmed the mapping is correct and all the potential options are available in SFDC so why is it continuing to fail?

Best answer by sai_ram

@andreammelde my support team are experts in handling these issues, I am redirecting this to them. Thanks!

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Andrea Carroll
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jean.nairon
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@andreammelde - I’m not sure but do you happen to use any field validation in Salesforce? I’ve seen this error before and it was related to that for a text field. 

 

 

Jean
phani_kumar
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  • phani_kumar
  • Gainsight Employee ⭐️⭐️
  • December 10, 2020

Hi @andreammelde 

Just want to know both the fields(Source field and Target field) are Multi-Select Picklist Data Types.

And if we want to map any picklist fields both the source and target field API Names should be same.

 

Thanks.

sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • December 10, 2020

@andreammelde my support team are experts in handling these issues, I am redirecting this to them. Thanks!

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