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andreammelde
andreammelde
Helper ⭐️⭐️
Dec 9, 2020 9:09 PM UTC
Solved

Multiselect Field to SFDC Field - Rule Error: INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST:bad value for restricted picklist field

We have a rule that is supposed to sync a multi-select field on the company object to a corresponding field in SFDC on the accounts, yet we keep getting the below error:

INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST:bad value for restricted picklist field

 

I confirmed the mapping is correct and all the potential options are available in SFDC so why is it continuing to fail?

sai_ram
sai_ramAnswer
Expert ⭐️⭐️
Dec 10, 2020 9:28 AM UTC

@andreammelde my support team are experts in handling these issues, I am redirecting this to them. Thanks!

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3 replies

jean.nairon
jean.nairon
Expert ⭐️
Dec 9, 2020 11:10 PM UTC

@andreammelde - I’m not sure but do you happen to use any field validation in Salesforce? I’ve seen this error before and it was related to that for a text field. 

 

 

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Jean
phani_kumar
phani_kumar
Gainsight Employee ⭐️⭐️
Dec 10, 2020 6:07 AM UTC

Hi @andreammelde 

Just want to know both the fields(Source field and Target field) are Multi-Select Picklist Data Types.

And if we want to map any picklist fields both the source and target field API Names should be same.

 

Thanks.

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sai_ram
sai_ramAnswer
Expert ⭐️⭐️
Dec 10, 2020 9:28 AM UTC

@andreammelde my support team are experts in handling these issues, I am redirecting this to them. Thanks!

Translate
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