New and Updated Articles from Q4 January 2026 CS Release Notes
CS Q4 January 2026 Release Notes Update!
The Gainsight CS Release Notes Q4 January 2026 is officially published for all regions. Along with this release, the following new/updated help articles have been published:
Adoption Explorer
- Configure Multi-Question Survey Response in Adoption Explorer [New]
- Configure Knowledge Center (KC) Bot in Adoption Explorer [New]
Copilot
- Copilot Overview [Updated]
- Copilot Best Practices and Known Limitations [Updated]
- Overview of Key Definitions in Copilot [Updated]
- FAQs for Copilot [Updated]
- Create a New Key Definition [New]
Email Assist
- Group Send Admin Guide [Updated]
- Group Send User Guide [Updated]
- Group Send FAQs [Updated]
General (Browser Policy Update)
- Introduction to Gainsight NXT and Overview of Onboarding [Updated]
- Admin Login to Gainsight NXT [Updated]
- User Login Methods to Gainsight NXT[Updated]
Insight Agent (Staircase AI)
Journey Orchestrator
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Redesigned Advanced Programs Admin Guide [Updated]
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Email Template Builder [Updated]
Reports
Create and Share Reports [Updated]
Rules Engine
Schedule and Execute Rules [Updated]
For detailed release information, refer to the Gainsight CS Release Notes Q4 January 2026! -
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