CS Q4 January 2026 Release Notes Update!
The Gainsight CS Release Notes Q4 January 2026 is officially published for all regions. Along with this release, the following new/updated help articles have been published:
Adoption Explorer
- Configure Multi-Question Survey Response in Adoption Explorer [New]
- Configure Knowledge Center (KC) Bot in Adoption Explorer [New]
Copilot
- Copilot Overview [Updated]
- Copilot Best Practices and Known Limitations [Updated]
- Overview of Key Definitions in Copilot [Updated]
- FAQs for Copilot [Updated]
- Create a New Key Definition [New]
Email Assist
- Group Send Admin Guide [Updated]
- Group Send User Guide [Updated]
- Group Send FAQs [Updated]
General (Browser Policy Update)
- Introduction to Gainsight NXT and Overview of Onboarding [Updated]
- Admin Login to Gainsight NXT [Updated]
- User Login Methods to Gainsight NXT[Updated]
Insight Agent (Staircase AI)
Journey Orchestrator
-
Redesigned Advanced Programs Admin Guide [Updated]
-
Email Template Builder [Updated]
Reports
Create and Share Reports [Updated]
Rules Engine
Schedule and Execute Rules [Updated]
For detailed release information, refer to the Gainsight CS Release Notes Q4 January 2026! -
Have questions or feedback? Please drop them below!