New and Updated Articles from September 2025 On-Demand Features Release for CS

CS September 2025 On-Demand Features Release Notes Update!

The CS September 2025 On-Demand Features Release Notes is officially published for EU and US customers. Along with this release, the following new/updated articles have been published:

Copilot

• Copilot Overview
• FAQs for Copilot
• Sample Use Cases and Queries for Copilot by Persona
  
  Coming Soon!
• Capabilities of Key Definitions 
• Copilot Best Practices and Known Limitations

Gainsight AI Agent in Slack

• End User Guide for Gainsight AI Agent
• Admin Guide for Gainsight AI Agent
• FAQs for Gainsight AI Agent
• Sample Use Cases and Queries by Persona for Gainsight AI Agent

Journey Orchestrator

• Gainsight Managed Opt-Out Settings
• Custom Opt-Out Setting for Global-Opt-Out
• Custom Opt-Out Setting for Opt-Out Categories 
• Email Opt-Out Preference APIs
• Redesigned Advanced Program

Data Management

Select Live Objects in Snowflake Zero-Copy Integration

Connectors

Snowflake Connector

For detailed release information, refer to the CS On-Demand Features Release Notes September 2025! 

FYI ​@dstokowski ​@sidhu ​@manu_mittal ​@rajyalakshmi_vele ​@sshroff ​@vaishali_rawat ​@Anu Shekhar ​@csashank ​@mdfahd ​@Adrian Raposo ​@lila_meyer