Skip to main content
nadav_shemtov
nadav_shemtov
Contributor ⭐️⭐️⭐️⭐️⭐️
May 11, 2017
Solved

New release - won't be pushing until CTAs layout defaults to Timeline

  • May 11, 2017
  • 8 replies
  • 117 views
Looking at the upcoming release at Test, Nick and Leslie from CA Technologies said that they won't be pushing the latest release until the behavior of every detailed CTA view opening on the Timeline tab by default, specifically as the team isn't using Timeline right now and it's going to add a lot of clicks for the CSMs
    Best answer by nitisha_rathi
    Hi,

    We are changing the default tab back to 'Call To Action' in the upcoming patch, it will be available before May 23. 

    Thanks,
    Nitisha

    8 replies

    nick_austin
    nick_austin
    Contributor ⭐️⭐️
    May 11, 2017
    absolutely...it means every time I want to look at a CTA or a task, then I have to click on the correct tab within the detail window - it's completely unusable as it would mean hundreds of extra clicks every day - every single one to get rid of a blank screen we dont want to see.
    I like the Timeline concept, but it should be an add-on, not the main focus.
    nitisha_rathi
    nitisha_rathiAnswer
    Expert ⭐️⭐️
    May 12, 2017
    Hi,

    We are changing the default tab back to 'Call To Action' in the upcoming patch, it will be available before May 23. 

    Thanks,
    Nitisha
      nadav_shemtov
      nadav_shemtovAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      May 13, 2017
      Thanks - great news!
      jaclyn_st_gemme
      jaclyn_st_gemme
      Contributor ⭐️⭐️
      May 16, 2017
      Will we have the ability to take Timeline off the CTA layout? As I have customers who don't use Timeline and don't want their team to see this on the layout.

      Thanks,
        nitisha_rathi
        nitisha_rathi
        Expert ⭐️⭐️
        May 17, 2017
        Hi Jaclyn,

        Timeline can be disabled from CTA detail view by raising a tech ops request, we will provide a UI for it soon.

        Thanks,
        Nitisha
        martha_stuart
        martha_stuart
        Contributor ⭐️⭐️⭐️⭐️
        June 19, 2017
        HI Nitisha has the patch gone through where we can default to Call to action instead of timeline in the CTA detail? 
        nitisha_rathi
        nitisha_rathi
        Expert ⭐️⭐️
        June 20, 2017
        Hi Martha,

        Yes, this is available. Is CTA tab not opening as the default tab in your org?
        martha_stuart
        martha_stuart
        Contributor ⭐️⭐️⭐️⭐️
        June 20, 2017
        Hi Nitisha, we are in the process of scheduling the patch release so I think this will fix the issue!
        Terms & ConditionsAccessibility statement