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Question

NPS Tile in 360 - Color Coded

  • May 24, 2023
  • 1 reply
  • 45 views
M
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  • MelissaC
  • Contributor ⭐️⭐️⭐️⭐️⭐️

Is there a way to color code the NPS tile to reflect either, red, yellow or green?

 

 

1 reply

matthew_lind
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  • matthew_lind
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • May 25, 2023

@MelissaC There once was a gauge style graphic that you could include in the NPS widget inside the Summary. I don’t have the ability to check that any longer in my instance because I’m on the newer C360, but if memory serves:

  • Go to your C360 settings: Admin > Company > C360
  • Open the Summary section.
  • Look for a Settings (gear) icon within the NPS panel.

That should give you some option to display a graphic / gauge / color to better clarify the NPS scores.

Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
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