Skip to main content
Helper ⭐️
March 21, 2024
Question

official documentation for the CTA Reason definitions

  • March 21, 2024
  • 4 replies
  • 46 views

Hey Community,

 

Wanted to check is there is any official documentation for the CTA Reason definitions? I see a couple of them already created, not sure if they were created while setting up the instance or they are the predefined ones.

 

 

4 replies

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
March 21, 2024

Hi @SaifSN 
Here is the link to the documentation. For what I can see in your screenshot, seems they are the default ones (Advocacy is missing in that list but the GIF shows it so that is an OOTB reason).
Hope this helps!

Continuous improvement is better than delayed perfection
SaifSNAuthor
Helper ⭐️
March 21, 2024

Hi @romihache ,

 

Thanks for the comment.

I am actually looking for definitions of each of the reason types. Are you aware of any such documentation? For example: what does Advocacy mean?

Saif Ali
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
March 21, 2024

Sorry for the misunderstanding! I focused in the “I don’t know if they are predefined“ piece but you did ask about definitions 🤦‍♀️
There is none that I’m aware of

Continuous improvement is better than delayed perfection
SaifSNAuthor
Helper ⭐️
March 21, 2024

No worries. Thanks for the documentation 

Saif Ali