From the customer ”Currently, the Influencer action allows for you to add from Gainsight user object or Company person object. Due to ADP only deploying Gainsight for our client success department, other ADP teams are not active users in gainsight. We have found that you can not add anyone that is not an active gainsight user as an influencer within people maps. This creates an issue as ADP Sales, ADP Service, ADP implementation, etc. can all be classified as influencers but per the limitation of People maps, we can not add them.

We propose this to be a more customizable field from the People Maps Influencer object where we can remove the lookup for our Gainsight user object. This way it is just a text box to add a name.”