Picklist GSIDs / Values in NXT

We have been seeing this recently as well and it appears to be new behavior as of a recent release/update… Our Boolean fields also switched from uppercase TRUE/FALSE to lowercase true/false. (Shown are some old participants and some recently added)

This was true with MDA picklists in SFDC edition also (and affects rules as well,) but it is an even bigger one in NXT where we can create custom fields on core objects.

I’ve raised this a few times with Product and walked away with the understanding that it wasn’t a priority because it would require a lot of effort to solve and that we could just use a Case Expression to translate.

That’s not a good solution, especially if you have numerous picklist options or (heaven forbid) multi-picklist.  And to your point, you would have to know the GSID of the values...which is not easy to figure out especially if there are values no one has selected before.

@rakesh it’s a systemic issue...

@rakesh , @pgeorge pinging to get on your radar

For the JO use case, this is already solved and the relevant field should be mapped as a Custom Field with data type Dropdown, instead of String

Thanks to @KiranNadukula for pointing this out

I wouldn’t call this solved. There are still plenty of areas in the product where this is a problem, including relationship associated object mapping.

@anirbandutta can you remove the Solved status of this post? Especially given the merge of 3 other threads, this is absolutely not solved for. Picklists still display GSID values in exports and rule results (the first merged thread is from four years ago and still not solved for or prioritized)/

Also, multi select pick lists are still an issue and they’re a big one at that. 

I changed that.

Getting some PM eyes on this thread.

Can we please get eyes on this again? I’m testing a new solution that populates a picklist field on the Company object, and the test results are borderline unreadable because of all the GSIDs that are populated instead of the true string value