I noticed it is possible to create email template versions for different languages and assumed CSM's would be able to pick a version when these templates are coupled to CTA email tasks. A quick test later, it seems only the Default version is available and documentation only tasks about versions for JO emails. Is it possible to use the versions in automated CTA's?
Question
Possible to use email template versions in CTA's?
+2
+5Here’s the enhancement request: https://community.gainsight.com/cs-ideas-21/variant-email-templates-in-email-assist-3212
+2Thanks
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