The knowledge center bot is always in the way, no matter where I try to move it when I am in Gainsight. I do not need it to always be present on the screen and sometimes it becomes extremely annoying when it blocks something I need to click on or see. Please give us an option to turn it off or keep it hidden across all pages within the platform.
Hey all,
Just wanted to share something that worked for me on this. I right clicked the KC bot and selected “Inspect” (I actually had to try twice to get it to highlight that element in the pane that opens).
From there, I was able to right click on the KC bot code and chose “Hide Element” and that made it go away. It seems to be permanent!
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