We are managing our Renewals by creating 'Opportunities' in SFDC - need a way for my CSMs to see and track those renewal opportunities in their 360 view. ANy way to do this?
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Yes! Create a report(s) of the Opportunity views you want. Then add a Section to the C360 to display the Reports. The Section Type will be a related list. You can make multiple reports available, and set a default.
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