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karen_jones
karen_jones
Contributor ⭐️⭐️⭐️
December 29, 2016
Question

Reporting on Sent Gnsaps

  • December 29, 2016
  • 1 reply
  • 56 views
As GS administrator I would like the ability to create a report that shows me how often are our CSMs using the Gsnap functionality. Which of the CSMs is using Gsnap? Who are they sending messages to? On what subject? How often are they using the feature, etc. Has anyone developed such a report? Would I base the report on the email logs?

    1 reply

    todd_atkinson
    todd_atkinson
    Contributor ⭐️⭐️⭐️
    December 30, 2016
    Karen, 
    You should be able to create your needed report by using the Email Logs object. Try filtering for 'Use Case = GSNAP' in the Report Builder.
    Hope this works for you.
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