Rules Horizon Feedback

Started using it, definitely has some strong improvements. I also feel like there are some additional clicks in certain spots that I am not quite able to pinpoint yet or even validate. Execution History for one. Need to get used to it...

Just tried yesterday for a S3 import. For now looks fine, but still need to investigate further.

You are allowed to say my mantra is cloning everything because it’s true, but I would like to be able to clone a branch instead of cloning an action.

It doesn’t make sense to build the filter, then the action and being able to add another action from that filter and then having to filter differently, and then a similar action.

So I want to clone branches so I can just edit the filter without having to rebuild the action. 

@anirbandutta where are we with this? 

Opening up Beta Feature Conversations Public

This has come up a few times in the community especially in the context of repeating feedback from closed beta groups. Would at least be nice to know what direction it is going, if anywhere.

Also, Snowflake as a source for us is $$$.

@angela_domenichelli I really like the Data Designer UI way to visualize the rule design and the ability to preview merges and transformations. 

Like @gunjanm said though there are some pain points (most of which I’ve brought up in the beta group) among them are:

• Two ways to build rules now (within Horizon Rules) are clunky, probably confusing for new admins and not really a value add IMO.
• Way more clicks to do pretty much anything.
• The way that rule filters have been separated from rule actions is an operationalized disaster (from a post I made in the Beta Group)

  

  You also, partially as a result, can’t clone a rule action unless that action is part of the same filter action branch. Cloning an action really only works if it’s filtered the same way. 

I’m also concerned at the timing of how soon Bionic Rules will be shut off for making new or cloned rules given the lack of maturity of HR at this point and any sort of clear migration process. 

Overall I think it’s going in a great direction, I just would hate to see such a core and integral feature of Gainsight be rushed at the expense of usability, functionality and admin quality of life.

@rakesh FYI 

@bradley,the 1st question I share my summary

@anirbandutta where are we with this? 

Opening up Beta Feature Conversations Public

This has come up a few times in the community especially in the context of repeating feedback from closed beta groups. Would at least be nice to know what direction it is going, if anywhere.

For your second question

Also, Snowflake as a source for us is $$$.

Do we have an Idea for it? I can try get some answers.

Further to my cloning post yesterday and feedback re. how I would find it easier for filters to continue to be joined with actions (or at least to be able to clone a “filter + action” branch) and to @bradley’s comment, I have different feedback re. new admins. 

When I built my first horizon rule, I thought, “wow, this is more guided and it is slightly annoying now that I have developed my own habits, but for a new admin, this extra guidance would make it easier apprehending rules” (because I recall being a bit scared when I first started with rules 18 months ago and I would have appreciated this “being on rails and not being able to derail experience”). So in short, I actually think the new RE would facilitate a new admin’s life. 

That wasn’t a question :) I was saying Snowflake as a data source for rules is awesome ($$$ = money = awesome)

@anirbandutta Following on @bradley ‘s ask, I’ve seen that more people on Slack are looking for this post. Can we move it outside of this group or should a new one be started for everyone to partake? 

Ah…  thanks Alizee and Bradley for mansplaining to me the ask.

For this thread, allow me a day or two to check on alignment and then we should have no problems to make things public on a thread by thread basis.