Hi,
Does anyone know if there is a way to schedule a Journey Orchestrator outreach monthly, using a csv file. When we add the csv file, we no longer get the Schedule option. Is there a way to do this differently?
Hi,
Does anyone know if there is a way to schedule a Journey Orchestrator outreach monthly, using a csv file. When we add the csv file, we no longer get the Schedule option. Is there a way to do this differently?
Best approach for this IMO would be to create a Custom Object to query, and schedule based on that.
I’m not sure whether scheduling a recurring send on a CSV source is possible.
Thanks
I’m not a 100% expert on this, having never attempted to schedule something recurring with a CSV source. And I generally avoid CSVs as sources, favoring logical queries where possible (perhaps now for even one more reason.)
However, I’m not surprised the scheduling option goes away with a CSV source. Because CSVs are generally used for use cases involving one-time Participant loads, I wouldn’t typically schedule a Program to re-query a CSV periodically.
Hi
What I’ve done in similar situations is upload my CSV to our Gainsight S3 bucket, then pull that into a data design that I can run manually if I need to update that CSV (after replacing the copy in S3 first). Make sure that data design is set up to be a Universal Data Space so you can query it from your JO, then in theory you should be able to schedule your JO to pull from that data space monthly to send those outreaches.
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