Question
Scorecard 1.0 still displaying for Custom UI Views after making 2.0 primary
After enabling and making Scorecards 2.0 primary, our C360 page now populates with the corresponding data.
However, on all of our UI Views' Scorecard Tabs, we're still seeing the Scorecard 1.0 overall health and corresponding fields. I tried simply recreating one of our Scorecard Tabs to see if that would display the new info - no dice. I was also hoping that maybe they would just automatically update after they were next checked but I left them on Friday and they're all still Scorecard 1.0 as of this morning.
Anyone know what I'm missing here? Thanks!
However, on all of our UI Views' Scorecard Tabs, we're still seeing the Scorecard 1.0 overall health and corresponding fields. I tried simply recreating one of our Scorecard Tabs to see if that would display the new info - no dice. I was also hoping that maybe they would just automatically update after they were next checked but I left them on Friday and they're all still Scorecard 1.0 as of this morning.
Anyone know what I'm missing here? Thanks!
Reply
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