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Ester.Memoli
Ester.Memoli
Helper ⭐️
Oct 5, 2021 9:44 AM UTC
Solved

Scorecard N/A instead of 0

Hi all,

I was wondering why I see N/A instead of 0 in a Group where all the scores have 0 as value. Is it by default? Is there a way I can tell GS to write 0 when all the rest is 0? Thanks!

 

shantan_reddy
shantan_reddyAnswer
Gainsight Employee ⭐️
Oct 12, 2021 5:35 AM UTC

@Ester.Memoli Thanks for the post! This looks like an product bug. Can you please raise a support ticket for the same?

FYI @abhilesh_khatri @sai_kumar_raghavarapu 

 

Regards,

Shantan

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3 replies

Cornelia
Cornelia
Contributor ⭐️⭐️⭐️⭐️⭐️
Oct 5, 2021 10:24 AM UTC

Hello @Ester.Memoli, thanks for your post. Having this looked into by our Product manager who will get back to you on this. 

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shantan_reddy
Gainsight Employee ⭐️
shantan_reddyAnswer
Gainsight Employee ⭐️
Oct 12, 2021 5:35 AM UTC

@Ester.Memoli Thanks for the post! This looks like an product bug. Can you please raise a support ticket for the same?

FYI @abhilesh_khatri @sai_kumar_raghavarapu 

 

Regards,

Shantan

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    Ester.Memoli
    Ester.MemoliAuthor
    Helper ⭐️
    Oct 12, 2021 8:21 AM UTC

    @Ester.Memoli Thanks for the post! This looks like an product bug. Can you please raise a support ticket for the same?

    FYI @abhilesh_khatri @sai_kumar_raghavarapu 

     

    Regards,

    Shantan

    Thanks Shantan,

    will do it right now.

     

    cheers,

    Ester

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