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Scorecard N/A instead of 0

  • October 5, 2021
  • 3 replies
  • 37 views
Ester.Memoli
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Hi all,

I was wondering why I see N/A instead of 0 in a Group where all the scores have 0 as value. Is it by default? Is there a way I can tell GS to write 0 when all the rest is 0? Thanks!

 

Best answer by shantan_reddy

@Ester.Memoli Thanks for the post! This looks like an product bug. Can you please raise a support ticket for the same?

FYI @abhilesh_khatri @sai_kumar_raghavarapu 

 

Regards,

Shantan

3 replies

Cornelia
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  • Cornelia
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • October 5, 2021

Hello @Ester.Memoli, thanks for your post. Having this looked into by our Product manager who will get back to you on this. 

shantan_reddy
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  • shantan_reddy
  • Gainsight Employee ⭐️
  • Answer
  • October 12, 2021

@Ester.Memoli Thanks for the post! This looks like an product bug. Can you please raise a support ticket for the same?

FYI @abhilesh_khatri @sai_kumar_raghavarapu 

 

Regards,

Shantan

Ester.Memoli
Ester.Memoli
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  • Ester.Memoli
  • Author
  • Helper ⭐️
  • October 12, 2021

@Ester.Memoli Thanks for the post! This looks like an product bug. Can you please raise a support ticket for the same?

FYI @abhilesh_khatri @sai_kumar_raghavarapu 

 

Regards,

Shantan

Thanks Shantan,

will do it right now.

 

cheers,

Ester

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