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pchoe
pchoe
Contributor ⭐️⭐️⭐️
September 13, 2023
Question

Scorecard Report - Week over Week Changes

  • September 13, 2023
  • 1 reply
  • 136 views

Is there a way to create a report that shows week over week changes? I would like it to show the Current Score for the current week and the Previous Score from the week prior. Also any changes in the measures would be great as well.

1 reply

sakshibansod
Gainsight Employee ⭐️
sakshibansod
Gainsight Employee ⭐️
November 17, 2023

Hello @pchoe,

You can build a scorecard Habits report to view the week over week Health Score Trends. 

Navigate to the Administration > Scorecard Widgets (under Analytics) > Create Report > Habits.

  • Bring in the ‘Company Name’ field in the Show Me and Group by the ‘Snapshot Date’ field and the ‘Overall Score (Account)’ field.
  • Make sure to choose the ‘Week of Snapshot Date’ to view the week of the Snapshot data.
  • We filter down on the ‘Time Granularity’ to show WEEKLY data and if you have multiple scorecards and only want to view the trends specific to it, apply filter on the Scorecard Name.

 

Hope this helps!

Thankyou.

 

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