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romihache
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
Dec 22, 2023 8:33 AM UTC
Solved

Shouldn't the Viewer + Analytics license holders be able to access OOTB Analytics?

I understand that according to the documentation, they do not have access. But it doesn’t seem right.

A full license is an overkill, and considering the name itself is Analytics, shouldn’t it include also access to all OOTB analytics of the platform like Surveys, Journey, NPS?

 

 







 

    alizee
    alizeeAnswer
    VIP ⭐️⭐️⭐️⭐️⭐️
    Jan 3, 2024 9:24 PM UTC

    Yes, it should ! I believe I’ve moaned about this too, especially NPS Analytics.

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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    alizee
    alizeeAnswer
    VIP ⭐️⭐️⭐️⭐️⭐️
    Jan 3, 2024 9:24 PM UTC

    Yes, it should ! I believe I’ve moaned about this too, especially NPS Analytics.

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    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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