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Hi all, We need to send a survey to get feedback on different learning paths. Each learning path is a combination of different courses. There are a total of 25 learning paths. people registered for a learning path and finished courses for same should receive survey related to specific learning path.

Challenge: learning paths contain similar courses.

Example : Learning path 1 is a combination of courses A,B,C.

Learning path 2 is a combination of courses A,B,C,D.

People registered for learning path 2 and finished courses A,B,C shouldn’t receive survey of learning path 1.

 

 

Hi @sri.pamidi 

There are two options, both are complex in their own ways:

  • Option 1: Build 25 programs with 25 surveys (generic survey programs)

In which case your participant source would be filtered differently for each program to only fetch users who have completed a specific learning path. I’ve done something similar, albeit reverse (I had one survey, and there were 32 possibilities for answers, which needed to be followed up with 32 different emails, and had to do it with 32 different programs). 

 

  • Option 2: Build 1 program with 1 survey which includes different sections and questions and showing/skipping questions based on the learning path they’ve selected. 

In that case, you’d need to use skip and display logic based on a field on your company person object based on tracking what learning path they have completed (and when) which means you’d need to write what learning path they chose/when they completed it to the company person object, and be able to differentiate between different learning paths and when each was completed.

This could be as complex to deliver as option 1, just in a different way, to ensure only questions relevant to learning path X are asked. You would also be limited with certain question types which cannot be added more than once in a survey (NPS question type, normally not relevant to this kind of survey anyway). 

Since some learning paths seem to possibly contain the same course, it would make sense as you could just hide the questions not relevant to that learning path. 

 

Hope this helps!

A.

 


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