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Jul 11, 2025 6:42 PM UTC
Question

Staircase Multi-Select Picklist Support Workarounds?

We have received a request to pull the a multi-select picklist field into Staircase from the Company object in Gainsight to support product-level reporting in Staircase. However, Staircase does not support multi-select picklist fields at this time.

Has anyone figured out workarounds for this? From GS support, it does not appear this functionality is on the roadmap yet. 

1 reply

heather_hansen
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Jul 14, 2025 1:28 PM UTC

​@suthomas Doesn’t make it fun for filtering, but I just created a duplicate String field on the Company, and then, pull that over.

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