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Question

Staircase Multi-Select Picklist Support Workarounds?

  • July 11, 2025
  • 1 reply
  • 28 views

We have received a request to pull the a multi-select picklist field into Staircase from the Company object in Gainsight to support product-level reporting in Staircase. However, Staircase does not support multi-select picklist fields at this time.

Has anyone figured out workarounds for this? From GS support, it does not appear this functionality is on the roadmap yet. 

1 reply

heather_hansen
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  • July 14, 2025

@suthomas Doesn’t make it fun for filtering, but I just created a duplicate String field on the Company, and then, pull that over.