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lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
June 10, 2015
Question

Success Snapshots export menu on C360 cuts off

Currently, the Export dropdown menu at the top of the C360 does not show all of the available Success Snapshots for export. To get around this, I clicked 'done' on the SS that I wanted to be able to export (in Admin > Success Snapshots), and then it moved to the top of the export list on the C360. 

    3 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    June 11, 2015
    This is a expected behavior. The Success Snapshots will only be available/displayed in export drop-down once we click on DONE. Once you edit and don't click on Done the Success Snapshots will not be available in Export drop-down.
    Thanks!!!!!
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    lila_meyer
    lila_meyerAuthor
    Gainsight Employee ⭐️⭐️⭐️
    June 11, 2015
    That makes sense; thanks for the explanation! I was actually trying to export someone else's SS, so I wasn't aware that it was left in an edit state. 
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    Lila Krutel, Dir. Global Education Services
    sai_ram
    sai_ram
    Expert ⭐️⭐️
    June 11, 2015
    Welcome!!!
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