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lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
June 10, 2015
Question

Success Snapshots export menu on C360 cuts off

  • June 10, 2015
  • 3 replies
  • 88 views
Currently, the Export dropdown menu at the top of the C360 does not show all of the available Success Snapshots for export. To get around this, I clicked 'done' on the SS that I wanted to be able to export (in Admin > Success Snapshots), and then it moved to the top of the export list on the C360. 

    3 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    June 11, 2015
    This is a expected behavior. The Success Snapshots will only be available/displayed in export drop-down once we click on DONE. Once you edit and don't click on Done the Success Snapshots will not be available in Export drop-down.
    Thanks!!!!!
    lila_meyer
    lila_meyerAuthor
    Gainsight Employee ⭐️⭐️⭐️
    June 11, 2015
    That makes sense; thanks for the explanation! I was actually trying to export someone else's SS, so I wasn't aware that it was left in an edit state. 
    Lila Krutel, Dir. Global Education Services
    sai_ram
    sai_ram
    Expert ⭐️⭐️
    June 11, 2015
    Welcome!!!
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