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Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Mar 15, 2023 5:25 AM UTC

Survey- Inline Editing in Gainsight Reporting Platform

Dear All,

We would like to invite you to participate in a survey that we are conducting on Inline Editing in Reports. The purpose of this survey is to know and hear your thoughts on a few key aspects of the feature.

The survey should take approximately 2-3 mins to complete. To participate in the survey, simply click on the link.

If you have any questions or concerns, please feel free to drop a comment below.

Thank you for taking the time to share your thoughts with us. Your input is essential in helping us to build a feature that meets your needs.

This is following the VCAM we had a couple of weeks ago 

 

16 replies

anirbandutta
Expert ⭐️
Mar 15, 2023 6:08 AM UTC

@darkknight, @acote, @alizee, @bradley could you pl spend a couple of minutes on the survey?  

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It's an opportunity for engagement
anirbandutta
Expert ⭐️
Mar 15, 2023 6:15 AM UTC

Tagging you @Matt_Hinds 

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It's an opportunity for engagement
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
Mar 15, 2023 8:01 AM UTC

I’m on it @anirbandutta and @Prateek Parashar.

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The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
acote
Helper ⭐️
Mar 15, 2023 1:06 PM UTC

Thanks for the heads up!!

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bradley
Expert ⭐️
Mar 15, 2023 3:08 PM UTC

Thanks, filling this out this morning!

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Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Mar 16, 2023 8:08 AM UTC

Thank you all for taking out time to provide your answers. 

I unintentionally deleted a question while sending out the survey. Would it be possible for you all to share your response to that question( it should be the 4th question from top). 

I have changed the settings so it will not require you to restart the process from scratch and you can provide your answer only to that question. You will  also see your answers to all previous questions.

I will also be sending an email with survey link . Apologies for the inconvenience.

Edit : Since google form is not allowing users to see the previous submitted forms, please feel free to submit answers only for multiple choice questions( while resubmitting again) Please ignore question requiring comments . We will take your responses for such questions from your earlier filled survey reponse.

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Prateek Parashar
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
Mar 16, 2023 8:14 AM UTC

@Prateek Parashar Done but I had to resubmit everything, it didn’t show me the old answers. Anyway - CSMs shouldn’t be able to decide what fields can or cannot be edited.

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The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Mar 16, 2023 9:01 AM UTC

@alizee  Thanks for letting me know. I am trying to figure this out, but it looks like a google form limitation where while filling the form again ,user can’t see the previous saved responses ( was an incorrect information provided by me)

 

In the meantime, below is the question which I have added.

Do you as an admin want to mark a field as editable or should CSM (or CSM Manager) be able to mark this?

  • Only admin should be able to do this - permissions
  • Both - Any one should be able to do this
  • Both - Let admins define it at Object level (above) and if CSM’s can report on that object, let them define it at Report level - config
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Prateek Parashar
bradley
Expert ⭐️
Mar 16, 2023 3:18 PM UTC

I agree with @alizee , assigning editability should only be in the admins purview.

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Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Jun 26, 2023 8:29 AM UTC

Dear All,

Thank you sincerely for participating in our recent survey. We wanted to express our gratitude for your time and the valuable input you provided.Your feedback has been carefully considered, and we have taken into account the diverse perspectives shared by individuals like yourself.

We understand the importance of your time and greatly value your commitment to our survey. If you have any additional thoughts or suggestions, please don't hesitate to reach out. Your continued involvement is highly valued, and we are always eager to hear from you.

Thank you again for your time, insights, and dedication. We are truly grateful for your support.

 

Best regards

Prateek Parashar

Senior Product Manager- Gainsight Reporting

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Prateek Parashar