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sandeepchidiri
Helper ⭐️
Feb 18, 2020 10:40 AM UTC
Solved

Switch Email versions in Email tasks in playbooks

Hi Team,

Currently when an email is sent via the playbook using CTA, We don’t have the option to switch the versions of the email template. The email template is using the default version and there is no option to switch the versions. 

Is there any plan in the future to implement this option ?

    john_apple
    john_appleAnswer
    Expert ⭐️
    Feb 18, 2020 3:32 PM UTC

    Here’s the feature request -- https://community.gainsight.com/cs-ideas-21/variant-email-templates-in-email-assist-3212

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    1 reply

    john_apple
    john_appleAnswer
    Expert ⭐️
    Feb 18, 2020 3:32 PM UTC

    Here’s the feature request -- https://community.gainsight.com/cs-ideas-21/variant-email-templates-in-email-assist-3212

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