Skip to main content

Hi, is there a guideline on how to create templates in the GS gmail plugin ? When I tried to create one on the very top I saw this: “ Email templates without survey token and report tokens are listed below”.  Thank you so much. 

Hi @martagwiazdowska 

Here is our support document link where we can see all the information in one place.

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

Thanks.


thank you so much ! 


Hello @martagwiazdowska 

In current version of gmail plugin you cannot create new template , you can only consume already created templates within the plugin.


Reply