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Templates in the GS gmail plug in

  • November 3, 2020
  • 3 replies
  • 110 views

Hi, is there a guideline on how to create templates in the GS gmail plugin ? When I tried to create one on the very top I saw this: “ Email templates without survey token and report tokens are listed below”.  Thank you so much. 

Best answer by phani_kumar

Hi @martagwiazdowska 

Here is our support document link where we can see all the information in one place.

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

Thanks.

3 replies

phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • Answer
  • November 3, 2020

Hi @martagwiazdowska 

Here is our support document link where we can see all the information in one place.

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

Thanks.


  • Author
  • Contributor ⭐️
  • November 3, 2020

thank you so much ! 


  • Helper ⭐️⭐️⭐️
  • January 7, 2021

Hello @martagwiazdowska 

In current version of gmail plugin you cannot create new template , you can only consume already created templates within the plugin.