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Contributor ⭐️
Nov 3, 2020 4:28 AM UTC
Solved

Templates in the GS gmail plug in

Hi, is there a guideline on how to create templates in the GS gmail plugin ? When I tried to create one on the very top I saw this: “ Email templates without survey token and report tokens are listed below”.  Thank you so much. 

phani_kumar
Gainsight Employee ⭐️⭐️
Nov 3, 2020 7:10 AM UTC

Hi @martagwiazdowska 

Here is our support document link where we can see all the information in one place.

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

Thanks.

3 replies

phani_kumar
Gainsight Employee ⭐️⭐️
Nov 3, 2020 7:10 AM UTC

Hi @martagwiazdowska 

Here is our support document link where we can see all the information in one place.

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

Thanks.

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Contributor ⭐️
Nov 3, 2020 7:34 AM UTC

thank you so much ! 

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Expert ⭐️
Jan 7, 2021 12:46 PM UTC

Hello @martagwiazdowska 

In current version of gmail plugin you cannot create new template , you can only consume already created templates within the plugin.

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