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MelissaC
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May 8, 2023 7:54 PM UTC
Question

Text Analytics

Is this an add-on feature?

2 replies

alizee
alizee
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May 9, 2023 9:15 AM UTC

Hi @MelissaC 

If you mean in the Survey modules, I don’t think so, however text analytics will only “work” when there are more than 20 responses with comments and it runs on a schedule.

How Text Analytics Works - Gainsight Inc.

Hope this helps!

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    MelissaCAuthor
    Contributor ⭐️⭐️⭐️⭐️⭐️
    May 9, 2023 3:58 PM UTC

    Thank you so much for clearing this up!! @alizee 

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