Is this an add-on feature?
Question
Text Analytics
+13Hi
If you mean in the Survey modules, I don’t think so, however text analytics will only “work” when there are more than 20 responses with comments and it runs on a schedule.
How Text Analytics Works - Gainsight Inc.
Hope this helps!
The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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