Hi.
Our features were set up a while ago and haven't been kept up to date. I want to delete them all and start over. However, when I go to delete them, I get the error message "This Feature is in Use and Cannot Be Deleted Currently". I disabled them from my C360 pages and deleted all the rules I knew of that used them, but I'm still getting the error.
Does anyone know if I can see where the features are being used or have any other solution to this problem?
Page 1 / 1
I am not sure that I quite follow -- what feature are you trying to remove?
May be best to file a support case on this.
May be best to file a support case on this.
Sorry. I see why what I wrote could be confusing. I'm talking about the Product Features feature... It shows which features a customer has enabled on the C360 page.
Got it. I am not sure why you are seeing that message. As mentioned, probably a support case is a good idea.
Hi Dallis, I recently started going through all of the pending posts.Was checking to see of this has been answered.
If it is not resolved, could you please post a screen-shot for better understanding .
If it is not resolved, could you please post a screen-shot for better understanding .
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.