Timeline Real-Time Sync

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Hi! I'm having issues finding the documentation regarding the real time sync of timeline activities and it's effect on the Salesforce API.

If we average around 60-70 timeline activities being logged per day, how many API calls would that result in? Does each activity make an individual API call?

Just want to make sure that it won't cause any issues with our salesforce instance before activating this feature. Thanks!

Timeline

venkatesh

Gainsight Employee ⭐️

Hi Manmeet,

Yes for every action (create/update/delete) performed a seperate API call will be made if Real time sync is activated. Also, 60-70 calls per day does not cause any issues.

You can find realtime sync documentation below:

https://support.gainsight.com/Release_Notes/Current_Release_Notes/06Release_Notes_Version_5.17_August_2018#Timeline

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