UI bug when ordering show fields in Reports

Forum|Forum|10 years ago
August 5, 2016
16 replies
182 views

Hi,

The task of ordering show fields in Reports is one of the most annoying bugs in Gainsight's user interface. It's there for months. Please, could you fix it?

I'm using Google Chrome with Windows 10.

I've recorded a video below to showcase what I mean:

Thanks

sudarshan_vig

Contributor ⭐️⭐️⭐️⭐️⭐️

Hey Bruno, Thanks for bringing this up. We do have a known defect for this. I realize how annoying it might get for you. I'll get it prioritzed in the roadmap and will apprise you once its fixed. Thanks !

gabriel_hobbs

Contributor ⭐️⭐️⭐️

I agree with Bruno, this is an extremely annoying bug! Any idea of when i might be fixed?

rich_vickers

Contributor ⭐️

I'm going to throw my hat into the ring and say that this is a real annoyance. It's often quicker to create a report from scratch than try to re-arrange the fields on an existing report.

If the UI bug is really hard to fix, perhaps consider giving us access to the manually edit the script that produces the report? It's a little old-school, but it would save so much time.

govardhan_reddy_kommasani

Gainsight Employee ⭐️

Hi Everyone,

We are working on the issue, will update in which release it is going to available ASAP.

Thanks,
Govi

govardhan_reddy_kommasani

Gainsight Employee ⭐️

Hi Everyone,

Issue got fixed and is available to all the customers.

bruno_giacomelliAuthor

Contributor ⭐️⭐️⭐️⭐️

Hi Govardhan,

Actually I've just tried in a new report and the UI issue is still there.

Should I run a update in our org or something?
Do you need a recorded video of my screen showing that the issue keeps happening?

Thanks

govardhan_reddy_kommasani

Gainsight Employee ⭐️

Hi Bruno,

Can you please provide the recorded video and also provide the org version.

Thanks,
Govi