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Contributor ⭐️
Jan 13, 2021 3:58 PM UTC
Solved

Unable to C360 edit summary

My permissions are set to Gainsight Admin but when I attempt to Edit Summary in C360, the box is grayed out and I receive error message: Insufficient Privileges. 

 

    sai_ram
    sai_ramAnswer
    Expert ⭐️⭐️
    Jan 13, 2021 4:37 PM UTC

    @kmcdonagh sorry for the inconvenience, were you previously able to edit it? We need to check out the permissions sets for this, I am redirecting this to our support team. They will get back to you on this. Thanks.

    3 replies

    sai_ram
    sai_ramAnswer
    Expert ⭐️⭐️
    Jan 13, 2021 4:37 PM UTC

    @kmcdonagh sorry for the inconvenience, were you previously able to edit it? We need to check out the permissions sets for this, I am redirecting this to our support team. They will get back to you on this. Thanks.

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    kmcdonaghAuthor
    Contributor ⭐️
    Jan 13, 2021 4:38 PM UTC

    Yes, until about two weeks ago, I was able to edit this field. Thanks for your help @sai_ram !

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    sai_ram
    Expert ⭐️⭐️
    Feb 5, 2021 11:45 AM UTC

    @kmcdonagh Looks the ticket is closed. Please let us know if you still need any help.

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