Unable to make a field editable

Forum|Forum|8 years ago
June 21, 2018
5 replies
152 views

Hello,

I have this field called "At risk level" on the R360 layout and on GS Relationship object in sfdc, the field accessibility is set as editable at a profile level, and the GS Relationship object is also editable at a profile level but for some reason I'm not able to set it as editable on de R360 - page layout. Anyone has seen or experienced not being able to set a field as editable on R360?

This field is a picklist. ( see attached)

Any help is much appreciated

sai_ram

Expert ⭐️⭐️

Hi Ana, Sorry for the inconvenience.

Is this a look-up pick-list field? If so you cannot edit them.

ana_costa_ed8be0Author

Contributor ⭐️⭐️⭐️

This reply was created from a merged topic originally titled Unable to make a field editable.

Hello,

I have this field called "At risk level" on the R360 layout and on GS Relationship object in sfdc, the field accessibility is set as editable at a profile level, and the GS Relationship object is also editable at a profile level but for some reason I'm not able to set it as editable on de R360 - page layout. Anyone has seen or experienced not being able to set a field as editable on R360?

This field is a picklist. ( see attached)

Any help is much appreciated

ana_costa_ed8be0Author

Contributor ⭐️⭐️⭐️

Hello Sai,

No, it is not a lookup field. It is a picklist

sai_ram

Expert ⭐️⭐️

Hi Ana, I've checked this in my local machine and it is working as expected. Do you want to schedule a call and check the issue?

ana_costa_ed8be0Author

Contributor ⭐️⭐️⭐️

Hello Sai,

No, not necessary. For some reason, all I had to do was remove the field from the R360 and from the rule then add it on both again.

This is a bit frustrating as it's not the first time it had happened :(

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