I’m running into issues with cyberduck. What are other ways I can update data on the C360 from data in a csv?
Solved
Updating data on c360 by uploading a CSV
Best answer by romihache
By any chance, have you rotated your keys after the last release?
I’ve read in the Global Gainsight Admins Workspace that many admins had this issue when the Trusted IP Addresses feature was rolled out
Updating the connector will temporarily block your Cyberduck access to the bucket. To restore the connection, you must allowlist the public IP address of the network you are currently using.
Here’s the documentation: https://support.gainsight.com/gainsight_nxt/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT/Login_and_Permissions/Allow_List_Trusted_IP_Addresses
+9By any chance, have you rotated your keys after the last release?
I’ve read in the Global Gainsight Admins Workspace that many admins had this issue when the Trusted IP Addresses feature was rolled out
Updating the connector will temporarily block your Cyberduck access to the bucket. To restore the connection, you must allowlist the public IP address of the network you are currently using.
Here’s the documentation: https://support.gainsight.com/gainsight_nxt/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT/Login_and_Permissions/Allow_List_Trusted_IP_Addresses
Hi
Was the issue resolved by allowlisting the public IP addresses of the network you’re using?
Best,
Yogita.
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