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Helper ⭐️
January 3, 2024
Question

Use cases/examples of Custom Text Analytics Views?

  • January 3, 2024
  • 0 replies
  • 87 views

Hi Gainsight Community! I’m loving Text Analytics and Highlights in Takeaways. However, I’m wanting to make sure I’m utilizing the functionality to its full potential. I’m curious if anyone has created a custom view of the Text Analytics and/or any use cases for potentially creating a custom view: It seems pretty intuitive and straightforward. Since the analysis is of a specific set of data, I’m having trouble wrapping my head around a custom view outside of manipulating the aesthetics of the data in front of me. But of course, if I’m missing out and there’s a learning opportunity to be had, I’m all ears. Thanks so much!