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gschardan
Gainsight Employee ⭐️
Feb 28, 2022 8:28 PM UTC
Question

What is the email validation criteria that is used?

Posting for a customer:When creating a rule there have been failures based on “Invalid email” and some of them we are able to notice.

 

We are wanting to know the validation criteria so the changes can be made in the CRM but do not want to have to do this twice and have the rules fail again.

 

Having this criteria will be very helpful in configuring the rule and avoiding failures.

 

If this information is already available please provide a link.

3 replies

rakesh
Gainsight Employee ⭐️
rakesh
Lets put your data to work!
Mar 3, 2022 5:26 AM UTC

Hi @gschardan 

I believe this issue was debugged by the team and the reason for this error is because lack of permissions on an object.OAuth user needs access to User Licence. 

 

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    jparker
    jparker
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Mar 3, 2022 9:09 AM UTC

    Hi Rakesh

    This question isn’t about OAuth permissions but actually relates to the validation of the format of the value being ingested into an email field

    i.e. what is the validation criteria in Gainsight for a ‘load to object’ rule that determines whether the value of an email field is accepted or rejected

    Thanks

    Jon

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    Looking for my next role: Gainsight Lead / CS Ops Product Council Member. Let's connect: https://www.linkedin.com/in/jon-parker/
    anirbandutta
    anirbandutta
    Expert ⭐️
    Mar 3, 2022 12:59 PM UTC

    At_mentioning @rakesh to keep the convo going, @jparker 

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