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anirbandutta
anirbandutta
Expert ⭐️
April 20, 2022

Zoom App (for US) now available!

  • April 20, 2022
  • 13 replies
  • 555 views

Thanks @manu_mittal and team for ringing this good news 🗞️ 

…..

After a long wait, we're happy to share that our Zoom App (for US only) is now live in the Zoom App Marketplace!

 

We anticipated this approval to occur a lot sooner, but Zoom has a pretty elaborate review process!

Since Zoom doesn't allow the same app to point to two different servers, we've submitted a separate EU app for approval. We expect this to be approved in the next couple of weeks, and we'll update you once we've received the EU approval. Once approved and published, you'll see two apps in the marketplace: Gainsight App for Zoom, and Gainsight EU App for Zoom. Important to note because this is different from the login flow in our mobile app and Gmail/Outlook plugins.Thanks for your patience!

 

    13 replies

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    arunabhat
    arunabhat
    Contributor ⭐️⭐️⭐️⭐️
    September 22, 2022

    @sarahmiracle I am a little confused with your response. What I shared is user-facing document on how to install and use GS within Zoom. Did this not meet your needs?

    Here are some additional documentations on how to use Timeline and People section within Zoom:

    https://support.gainsight.com/Gainsight_NXT/Timeline/02User_Guides/Timeline_in_Zoom_App#Access_Timeline_in_Zoom_App - Timeline article
    https://support.gainsight.com/Gainsight_NXT/People_Maps/User_Guide/Add_Participants_as_Person_Records_in_Zoom_App#Manage_Participants_in_People_Tab - People Section

    These articles are also part of the main article that I shared earlier. 

    Let me know if there’s anything specific you were looking for. We may not readily have it but I can work with my Technical writer and have something ready.

      S
      sisom01
      Contributor ⭐️⭐️
      November 1, 2022

      Hi! We just got this approved by our Enterprise systems team, and I’m going to announce to my team today - with this app, can users also access the R360? We work on the BU level, and I want to let my team know before I tell them all the great stuff they can do with it! Thanks!

        R
        ryan_lehman
        Contributor ⭐️⭐️⭐️
        March 28, 2023

        Hi @anirbandutta 

        Is there somewhere we can either provide feedback on the Zoom App or see a roadmap for planned enhancements to it? 

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