Over the last year, customer success has seen some serious changes, in tech and SaaS. With the ever changing market teams have had to switch up their game & recalibrate their strategies – it's all about being one step ahead.
Customer Success folks are now like tech-savvy detectives, using data to cook up personalized solutions and building rock-solid relationships.
Join me on Wednesday November 29th at 1pm est as I’ll be hosting a session that details how I use Gainsight to manage by book of business as an Enterprise CSM tackling unexpected hiccups head-on and setting the stage for future wins.
How to jump in: Registration Info Below
Mastering ROI: A Day in the Life of a Customer Success Manager
What to Expect
- Insights- Dive deep into the day to day of a Gainsight Customer Success Manager & learn how to create efficiencies using Gainsight
- ROI Unveiled- Learn the proactive strategies you can employ to show strategic value to your customers
- Ask Anything-Got burning questions? Ask away!
Let’s start the conversation as I’d love to hear from you by commenting below. How have you elevated your Customer Success game to the next level?
