Question

Creating Digital Success in Healthcare

  • 6 July 2023
  • 2 replies
  • 57 views
veltrim

Hello Fellow GS Folks!

Anyone out there working to create DS (High/Low/Tech Touch) segment that works in healthcare - specifically with hospitals & automation? 

We are creating a pooled CS team and would appreciate any ideas, tips/tricks, BP and more importantly, step by step what you did first in order to be successful.  

FYI - we do utilize basic GS functionality - would love to incorporate more regarding unused functionality that we may already have & not using - please note that we do not have PX functionality at this time so that is not an option.  Hopefully in the future.  

Thank you in advance!

With Care,

Molly Walden - molly.walden@omnicell.com

 

2 replies

aaronhatton
Rank
Userlevel 5
Badge +2

Hey @veltrim ,

Keen to learn more about what it is you’re looking for in particular. There is an argument to be made that whilst the content delivered needs to be industry specific, the majority of guidance is applicable across industries.

Where are you in your digital cs journey today? It sounds like you’re in the planning phase, is that right? Do you have any scalable motions already in place?

If you’d prefer to discuss further - please don’t hesitate to message me directly so we can schedule some time to talk.

Thanks

Aaron

Aaron Hatton | Digital CS Program Manager | Gainsight
revathimenon
Rank
Userlevel 7
Badge +4

Moved this amazing discussion into a more relevant space - CS inspiration⭐️

Where focus goes, energy flows.

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