Skip to main content
New Feature

🎁 Embeddable Widgets - Configure The Content Shown On Specific Pages Of Your Site


Sudhanshu
  • Gainsight Product Manager
  • 174 replies
Note: the following update is only available for Branded Communities.

Our embeddable widgets come out of the box with an automatic search, using the title of the page to find relevant content. This saves time when embedding the widgets on a lot of pages on your site, but for some webpages/subjects, you know exactly which specific topics should be highlighted - topics that’ll definitely provide helpful information to your visitors.

We want to help you do that easily & efficiently.

From Control, you can now easily pin specific community content to a particular page or group of pages on your website. By doing this, any visitor using the embeddable widgets on that page will see the content you selected, regardless of the title of the page or the search query - the content will always be there.

What exactly is available?


A new tool in Control that enables you to highlight specific community content in the embeddable widgets on specific pages of your website.

Check out the How To for more information on how to get started.

What’s next for the embeddable widgets?


  • The next major update for the embeddable widgets will be the ability for visitors of your website to view the details of a community topic through the embeddables without having to leave the page.
  • We’ll also be adding tools for you to control the behaviour of the widgets (e.g. switches to turn certain widgets on and off), as well as the ability for visitors to rate the helpfulness of topics they view in the widget.

Share your feedback!


Let us know what you think of this new feature - we’d love to hear your thoughts, questions, criticism, and (hopefully ;p) any positive comments to share with the team.
Did you find this topic helpful?

2 replies

daniel.boon
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • 730 replies
  • September 6, 2018
We've released a small update related to this feature 😁.

It's now possible to disable the automatic topic suggestions on particular pages, so you can have complete control over the content shown in the widgets.

Check out the How To for more information!

SmartlyGreg
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • 201 replies
  • December 1, 2021

We’ve been exploring using the embeddable widget as well, however we see a major flaw in the way the content is automatically restricted to what is publicly available. 

We are planning on using the embeddable widget for customers only and have most of the content relevant to them in a category restricted to them only which means it does not appear in the widget.

We would need/ love to be able to select the content available in the widget by role permissions: ie. on a given domain the embeddable widget content should be anything visible to the following roles…


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings