Gainsight Admin: Level 2 Prep Course
This course includes instructor demonstration and hands-on exercises to prepare you for taking the Gainsight Administrator Level 2 certifications. Topics to be covered:
- Self Service Analytics
- Formula Fields in Reporting
- Report Visualizations
- Advanced Reporting Features
- Dashboard Configuration and Tips
- Creating Survey Questions and Question Libraries
- Creating and Publishing Surveys
- Implementing Email Template Versions
This course includes two instruction books; one which contains configuration and scenario based exercises and another with configuration steps for the scenario based reporting exercises.
This course does not address all aspects of Journey Orchestrator. For in-depth instruction on the various Program types and configuration, we strongly recommend completing the Admin Journey Orchestrator live course before taking this course.
Registration for this course waives the fees for both the Level 2 Reports and Dashboards, and Level 2 Journey Orchestrator certification exams. (The exams are $125 each when purchased a la carte.)
Course timing: 5 hrs, plus a 1 hr break
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