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Webinar
Wed, Jan 31, 7:00 PM - 8:00 PM (UTC)

Day in the life of a CSM Manager - Mastering Gainsight for Effective Customer Success Management

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About this event

 

Embark on a journey to address common manager pain points in customer success with Nick Morris, Manager of Customer Success at Gainsight. Join our transformative webinar as we tackle key challenges, exploring strategies for efficient team and customer management using Gainsight. Establish clear expectations, streamline processes, and drive proactive actions to enhance your overall customer success strategy.

Key Takeaways:

  • Tackle common manager pain points, including effective retention, expansion, and advocacy efforts.
  • Gain insights into managing your team and customers efficiently using Gainsight.
  • Establish clear expectations for your team and leverage Gainsight to drive proactive actions. 

Join @nick_morris , Manager of Customer Success at Gainsight, on Wednesday, January 31st, at 1 pm CT for a session addressing common pain points faced by managers in their customer success strategies.

Learn effective approaches to supporting retention, expansion, and advocacy efforts.

 

Recording:

https://vimeo.com/908416571/3dff4c1b95?share=copy

 

Event details
Online event
Wed, Jan 31, 7:00 PM - 8:00 PM (UTC)

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