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Webinar
Thu, Sep 19, 3:00 PM - 4:00 PM (UTC)

CC Office Hours: Building a Community Strategy for Beginners with Gainsight

About this event

What value is your Community driving for your organization? What outcomes are you looking to achieve via your Community? Join us on Wednesday, September 19th at 10am CST, 11am EST, 5pm CET for our monthly Office Hours event! We'll introduce you to Gainsight’s methodology to start achieving your community goals. 

What We’ll Cover:

  •  Gainsight’s Value Methodology ‘Operationalizing Outcomes’:  We’ll provide an overview of the methodology and how you can apply it to your own business.  
  • Review the First Outcome In Order to Begin Building a Strong Foundation for Your Community Strategy: We’ll walk through our first value driver for community: Improve User Experience and Product Adoption and highlight a critical business outcome: Optimize the Customer Journey.
  • Review Recommended Tactics to Optimize Your Gainsight Platform Strategy: We’ll share prescriptive guidance and tactics to deploy to empower you to craft the perfect community strategy to help you achieve your goals.   

Key Takeaways:

  • Learn about Gainsight’s value methodology framework ‘O2’
  • Receive prescriptive guidance on how to achieve ¼ of Gainsight’s value drivers and outcomes to lay a strong foundation for your community  
  • Feel empowered and enabled to implement these strategies within your community right away!
  • Network with community thought leaders and peers in a fun and engaging way 

 

Event details
Online event
Thu, Sep 19, 3:00 PM - 4:00 PM (UTC)

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