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Misleading Pop-Up on Exports to Email Size Limitation

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jean.nairon
  • jean.nairon
    jean.nairon

Hi there,

 

I would love to see a pop up that says that exporting to CSV via email gets cut off at 100,000 records (or email maximum, whichever comes first). The current pop up says “to see the entire dataset, export to email” (paraphrased) so this leads me to believe I will see my entire export in email. I had NO idea I was missing data, who knows how many exports were incomplete (that I then used in campaigns and various business needs). I can’t even see how many rows are supposed to appear in the dataset (to know how much got cut off) as that isn’t even given to me in the report dashboard. A pop up NEEDS to be shown or the current pop up NEEDS to be edited for that clarity. 

 

Thanks.

bradley
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  • Expert ⭐️
  • January 21, 2021

Adding my comment from the related question thread:

@leahpinault I think if the alert is going to be effective it needs to tell you the number of rows and the size that the export would be, especially if it failed. It’s great you can export via an S3 rule but configuring that is pretty cumbersome on exporting a report. I would like the alert to tell me the total size in rows and MB (total meaning if it was exported without limitations) as I might be able to trim my report to do a simple export, or break it into defined sections if I don’t want to leverage rules.


rahul_prayakarao
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@leahpinault @bradley - Point taken. Agree with you on the need to show an accurate message in this scenario. Will get this implemented soon.



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