Skip to main content
Discovery

Admin and User Defined Objective Views

Related products:CS Cockpit & Playbooks
MayurGhiya
DannyPancratz
TomW
Paul_
+8
  • MayurGhiya
    MayurGhiya
  • woodlande
  • DannyPancratz
    DannyPancratz
  • TomW
    TomW
  • Paul_
    Paul_
  • revote
    revote
  • Sudhanshu
    Sudhanshu
  • kristine_davis
    kristine_davis
  • daniel.truman
    daniel.truman
  • Ryadom
    Ryadom
  • Laurenseife
    Laurenseife
  • irtizaa
  • mennodrescher
    mennodrescher

TMaier
  • Helper ⭐️
  • 175 replies

Currently, the Objectives tab in Success Plans has several “Admin Defined Views” set up out of the box, but I’ve confirmed that you cannot actually edit these or add to them. The header in the selection window mirrors Cockpit, which is a bit misleading. See the screenshot below…

 

 

It would be helpful to add the ability to configure new views here, for both the Admin (available to all users) and on a per user basis (as with Cockpit custom views). Users here have requested the ability to add a view for a specific Objective Category and I cannot help them.

13 replies

Anil Raj Pujari
Forum|alt.badge.img
  • Helper ⭐️⭐️
  • 177 replies
  • November 24, 2022

Admin & custom views for CTAs/tasks within success plan (similar to Cockpit views) is in the medium term roadmap. 


ACT
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 108 replies
  • December 7, 2022

Yes please, we need to be able to create views and add source type options.

 


jenlpro
Forum|alt.badge.img+3
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 55 replies
  • January 31, 2023

@Anil Raj Pujari so glad to hear that this functionality is part of the medium-term roadmap. I hope it can get prioritized sometime relatively soon!

Our use case is that we use a Type called Strategic Plan for our collaborative Success Plans with customers, and we use other success plans to coordinate internal efforts for our customers. Only Strategic Plans contain customer-defined objectives, so our execs only care to view those. We were hoping with the new C360 to have our Success Plan tab filter only to Strategic Plans for our Exec layout. This functionality would definitely help decrease friction in Exec adoption of GS 🙌🏻 Will subscribe for updates on this thread 🤓


anirbandutta
Forum|alt.badge.img+2
  • Expert ⭐️
  • 1804 replies
  • February 1, 2023

@mpatra on this Idea


darkknight
Forum|alt.badge.img+4
  • Expert ⭐️
  • 1978 replies
  • October 17, 2023

Any update here?  


gunjanm
Forum|alt.badge.img+13
  • Expert ⭐️
  • 523 replies
  • November 22, 2023

@Anil Raj Pujari what does medium term mean? Considering it has been almost a year since you shared that update and the status of this post is still “No Status”.


darkknight
Forum|alt.badge.img+4
  • Expert ⭐️
  • 1978 replies
  • November 22, 2023

@gunjanm Anil is no longer at Gainsight - at ServiceNow now.

@mpatra is this also under the mysterious “Admin Redesign Project”?


Abinash
Forum|alt.badge.img
  • Gainsight Employee ⭐️
  • 18 replies
  • November 23, 2023
No StatusUnder Consideration

Abinash
Forum|alt.badge.img
  • Gainsight Employee ⭐️
  • 18 replies
  • November 23, 2023

This is a feature that has been in the backlog but was passed over for other critical priorities. This will be taken up post completion of the Admin revamp project. 

Cc: @mpatra 


TMaier
Forum|alt.badge.img+5
  • Author
  • Helper ⭐️
  • 175 replies
  • November 27, 2023

Awesome to hear, thanks for the update!


gunjanm
Forum|alt.badge.img+13
  • Expert ⭐️
  • 523 replies
  • November 28, 2023

@Abinash where can we learn more about the Admin revamp project? @dstokowski does this have anything to do with what we have been discussing alongside @darkknight and others?


  • Contributor ⭐️⭐️
  • 6 replies
  • January 16, 2024

@Abinash Any update on this? 


mpatra
Forum|alt.badge.img
  • Gainsight Employee ⭐️
  • 137 replies
  • January 17, 2024

Hello everyone,

 

We have this on the roadmap but we have not prioritized it yet. We are hoping to work on it this year. I will keep this thread updated on the status of this project.

 

Thanks,

Monica


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings