Current default behavior for Gainsight PX is to subscribe every new PX user to the Adoption Report weekly email. This is problematic for my company as we have implemented Gainsight PX with 20 products and 200+ staff members. Leading to 4000+ spam emails that the staff does not need in their inbox about products they do not support.
Critical defect: Users should not be auto subscribed to emails upon account/product creation. This needs to be removed from the product ASAP.
Needed enhancement: Within a full user management system, Gainsight Admins should be able to bulk subscribe and unsubscribe their users from emails. Example is that I am setting up a new product and have a list of staff who will be working on that product. I might want to subscribe them to that specific product as they will be working with it.