Skip to main content
Open

Customer Goals Bug: Dropdown Dependency does not work

Related products:CS Other Features
  • February 27, 2023
  • 5 replies
  • 73 views

andreammelde

We have a field in Customer Goals “Product” that should control another field “Measurement”. However when you set up a field, the option to set the controller field is greyed out and you cannot set. I created the field and attempted to set in Data Management, which at least allowed me to search for the field but I could not save bc it is a system object. 

“Save and Close” in data management is greyed out, but I can search for the controller I want to use
Not able to select the controller when creating the field
Setup that shows I have a dependency mapping on the dropdown

 

Setup that shows I have a dependency mapping on the dropdown

 

5 replies

andreammelde
Forum|alt.badge.img+3
  • Author
  • Helper ⭐️⭐️
  • 368 replies
  • March 1, 2023

According to support this intentional which is nuts…. Dropdown dependency is supported throughout the platform but not for this specific object? Seems like another major miss in the feature rollout

 


bradley
Forum|alt.badge.img+7
  • Expert ⭐️
  • 1133 replies
  • March 1, 2023

Ooof, wonder what the ETA on that is.


andreammelde
Forum|alt.badge.img+3
  • Author
  • Helper ⭐️⭐️
  • 368 replies
  • March 1, 2023

@brad based on our experience in Beta, I would assume “not on the roadmap”


Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 109 replies
  • March 3, 2023

 

Team is looking into this, will update on the ETA as soon as I have that.


anirbandutta
Forum|alt.badge.img+2
  • Expert ⭐️
  • 1804 replies
  • March 3, 2023
No StatusAcknowledged

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings