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New Idea

Increase number of reports we can add to dashboard

Related products:CS Reports
angie_delarosa
elaine_cleary
alex_legay
sam_suhajda
beth_power
+3
  • angie_delarosa
    angie_delarosa
  • elaine_cleary
    elaine_cleary
  • alex_legay
    alex_legay
  • sam_suhajda
    sam_suhajda
  • beth_power
    beth_power
  • louis_puster
    louis_puster
  • jasonaugello
  • Sandberg
    Sandberg

ACT
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 108 replies

Right now, we are limited to 30 reports total on Dashboards. It would be nice if the limit was higher. I get come up on this limitation a lot because I like to separate my dashboard reports into common themes within the same dashboard using rich text standard widgets. This makes the dashboards much easier to read/navigate, but causes me to run to the limit very fast.

Can we please increase the report limit to at least 50 reports? This would help immensely.

10 replies

ACT
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 108 replies
  • November 2, 2023

zach_davis
Forum|alt.badge.img+3
  • Helper ⭐️
  • 77 replies
  • November 2, 2023

+1000 to this. If the limit is set to 30 for performance reasons, why is the Rich Text widget included in the total count? I often use these as section headers and try to have one at the top as a description/title/detail of the dashboard. This should not cut in to the number of GS reports I can add to the dashboard.


sdrostgainsightcom
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  • Gainsight Employee ⭐️⭐️⭐️
  • 545 replies
  • November 6, 2023

Spot-on, Zach -- totally understand performance limits on Dashboards, but the RT Widgets shouldn’t count toward that 30 . . . I think that would probably make most requests for raising the limit for a given instance of Gainsight disappear!


zach_davis
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  • Helper ⭐️
  • 77 replies
  • November 6, 2023

Agreed @sdrostgainsightcom! I would also advocate for a counter to be added to the page showing number of reports / the given limit. This would save me from the embarrassment of telling someone I could add a report only to return and tell them they have to sacrifice something else. 


ACT
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 108 replies
  • November 7, 2023

zach_davis
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  • Helper ⭐️
  • 77 replies
  • November 15, 2023

@sdrostgainsightcom Did they stop allowing the limit to be raised? I just logged a ticket and got a response saying ‘it’s not in the policy to raise the limit’.


zach_davis
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  • Helper ⭐️
  • 77 replies
  • November 21, 2023

@ACT I think the ask here should be to ignore RT widgets in the total report count. Can we update the initial ask? I was denied when asking for this through support. I’d like to push this product request vs creating a new one.


darkknight
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  • Expert ⭐️
  • 1980 replies
  • November 21, 2023

Yeah rich text widgets should be throwaways and not counted as part of the limit.


saltamash
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  • Helper ⭐️⭐️
  • 66 replies
  • November 23, 2023
zach_davis wrote:

Agreed @sdrostgainsightcom! I would also advocate for a counter to be added to the page showing number of reports / the given limit. This would save me from the embarrassment of telling someone I could add a report only to return and tell them they have to sacrifice something else. 

+1000 I was just in this situation a couple of days back. It was embarrassing to say the least.

 

 


Molly.McQ
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  • Helper ⭐️
  • 71 replies
  • November 30, 2023

+100! We use rich texts widgets similarly to improve dashboard navigation and clarity, but it’s an uphill battle with the current report limitations. As a result, we have far more dashboards than we would like. 


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