Skip to main content
Released

Ability to delete event type

Related products:CC Events
michael_sweeney
miguel_rodriguez
james_dahlgard
heather_hansen
spencer_engel
+31
  • michael_sweeney
    michael_sweeney
  • miguel_rodriguez
    miguel_rodriguez
  • james_dahlgard
    james_dahlgard
  • heather_hansen
    heather_hansen
  • spencer_engel
    spencer_engel
  • travis_floyd
    travis_floyd
  • lyne_therien
    lyne_therien
  • lori_dinardo
    lori_dinardo
  • josh_grigone
    josh_grigone
  • cliff_pape
    cliff_pape
  • tammy_c
  • Ester.Memoli
    Ester.Memoli
  • cankney
    cankney
  • kstim
    kstim
  • ltsponhour
    ltsponhour
  • sarahmiracle
    sarahmiracle
  • rachelhibbardtmo
    rachelhibbardtmo
  • romihache
    romihache
  • RachelMToth
  • john.cowles
    john.cowles
  • alizee
    alizee
  • jrich
    jrich
  • Amulya
  • Richard_Mann
  • jenlpro
    jenlpro
  • dayn.johnson
    dayn.johnson
  • mcbarthi
  • karmakarina
  • puna.paahana
    puna.paahana
  • tjohnson
  • RGrieco
    RGrieco
  • mai.eliezer
    mai.eliezer
  • billrlarseniii
  • corey.henningsen
    corey.henningsen
  • joshmanuel
  • Livijol

DannyPancratz

Currently you can only add or edit event types, not delete them. 

daniel.boon
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • January 27, 2021

Thanks for sharing @DannyPancratz - your idea is clear to me :)


daniel.boon
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • January 27, 2021
Updated idea status NewOpen

xiaoyu-shen
  • Helper ⭐️⭐️
  • July 28, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Onomatopoeia
Forum|alt.badge.img
  • Helper ⭐️⭐️
  • September 8, 2021

Hi team, I just voted on this idea as I’ve fallen foul of having loads of event types I wont use in my new InSided environment with no way to delete them.

Just wanted to point out though that this idea has an infinite loop situation going on :D 

The following idea has been merged into this idea:

 

And that idea has been closed because it’s a duplicate of this one!


Onomatopoeia
Forum|alt.badge.img
  • Helper ⭐️⭐️
  • September 8, 2021

Ignore me - I’ve just recognised that I’m an idiot 🤦‍♂️. Carry on!


Cristina
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • December 7, 2021
Updated idea statusOpenDelivered

Cristina
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • December 7, 2021

Hi all! I’m happy to let you know that is it now possible to remove the Event type by selecting from the dropdown the option “Choose an event type”. Here is a quick demonstration: 

https://www.loom.com/share/f2e407e8eb534abbba34372b4eb8d278

 


Onomatopoeia
Forum|alt.badge.img
  • Helper ⭐️⭐️
  • December 7, 2021

Hi @Cristina - just took a look at this and that’s a great addition, but not what I was after. 

In my environment, I have loads and loads of these event types that were set up by default and cannot be removed:

 

It’s these that I’m looking to delete. Is there any way to do that?


Cristina
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • December 7, 2021

@Onomatopoeia thank you for the clarification! We didn’t understand this idea was about the Event type overview page, but that makes a lot of sense as well. Would you mind opening a new idea topic with this specific need? And I will start gathering information internally about a potential solution for this. 


  • January 7, 2022

+1 — truly a miss on what was needed. As @Onomatopoeia  says the ask was to delete the event types. 


alfonsmr
  • Helper ⭐️
  • January 8, 2022

Hi everyone,

I think this is something shouldn’t be missing from a finished product.

Upvoting this.

Thanks


  • March 11, 2022

Yo! insided -- anyone trying to address the real problem noted in this request and thread? Or do we need another idea that will capture that? @Julian @Marion Frecaut ?


Cristina
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • March 14, 2022

Hi @Scott Baldwin, thank you for the follow up on this thread. We have a ticket in our backlog to address the need to clean up the event type overview list, though it hasn’t been planned yet. From my perspective, a new idea specific for this is not needed as it is a clear functionality gap. 


Marina Perminova

Hi @Cristina, sorry to ping you again, but is there any news maybe?

 

For more context, in our use case - we don’t need this functionality on a regular basis, we just need to clean the list after the audit. Maybe your engineering team can help us do it on the backend? 🤔


  • July 1, 2022

@Marina Perminova I’d asked my CSM previously about that open and they said no. 


Gainsight CC Team
DeliveredOpen

Sebastian
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • September 15, 2023

Re-opening this idea since it has only partially been delivered. But good news: we’ll allow you to delete Event types from the Event types list very soon! If you want to learn about all upcoming Events improvements before they hit GA, make sure opt-in to Events improvements from the Experimental features page, and join the beta group!


  • Contributor ⭐️⭐️⭐️
  • February 22, 2024

Plus one would love the ability to clean up or event types list and delete them. 


Sebastian
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • February 23, 2024
OpenDevelopment

Sebastian
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • March 11, 2024

This feature has now been delivered! Read all about it in the product update.

 


Sebastian
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • March 11, 2024
DevelopmentReleased

Sam77
  • Contributor ⭐️⭐️⭐️
  • March 11, 2024

Hooray!!!



Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings